Book A Movement Last Updated 06 March 2024 12:57


1.1 These terms of use set out the rules for the use of the Book A Movement platform which is made available at Book A Movement’s digital customer ‘Portal’ platform or such other website or portal as determined by Book A Movement Limited from time to time (“Platform”). Use of our Platform is to enable those businesses requiring vehicles to be moved (“Customers”) to publicise those requirements on our Platform to logistics providers who are registered on the Platform to accept each job (“Suppliers”).

1.2 Our role is only to make the Platform available for your use and we are not party to any contract between Customers and Suppliers. We are not responsible for the performance of any of the vehicle movements or other services arrangements entered into between the parties using our Platform.

1.3 By using our Platform, you confirm that you accept these terms of use and that you agree to comply with them. These terms of use apply to your usage of the Platform (including those terms specifically applicable to your account as a Customer or Supplier) to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

Section 1: General Terms of Platform Uses


2.1 The Platform is owned by Book A Movement Limited (“We”, “our”, “BAM”). Book A Movement Limited is registered in England and Wales under company number 11143900 and has its registered office at White House, Wollaton Street, Nottingham, NG1 5GF. Our VAT number is GB 433 447 892


1.1 We may revise these terms of use at any time by amending this page. Display of the modified terms of use shall be deemed notice to you. It is your responsibility to check this page from time to time to take notice of any changes we have made, as they are binding on you.


1.1 Access to our Platform and any services we provide via our Platform is permitted on a temporary basis requiring you to hold an approved account registration. We reserve the right to suspend, withdraw or amend the services we provide on our Platform without notice.

1.2 From time to time, we may restrict access to some parts of our Platform, or our entire Platform, to users who have an account registered with us. We will not be liable to you if for any reason our Platform is unavailable at any time or for any period.

1.3 You are responsible for making all arrangements necessary for you to have access to our Platform. The Platform is intended for use only by those who can access it from within the UK. If you choose to access the Platform from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

1.4 You are also responsible for ensuring that all persons who access our Platform through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


1.1 We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted.

1.2 You are solely responsible for evaluating the suitability of any downloads, text or programmes available through this Platform.


1.1 Any information that we collect about you in respect of your use of our Platform and any services we provide via our Platform will be processed in accordance with our Privacy Policy which is located at https://www.bookamovement.co.uk/privacy-policy. By using our Platform, you acknowledge that you have read and accept our Privacy Policy and you warrant that all data provided by you is accurate.

1.2 Like most interactive websites, our Platform uses cookies to ease the retrieval of user details for each visit. Cookies are used in some areas of our Platform to enable the functionality of this area and ease of use for those people visiting. Please view our Cookie Policy at https://www.bookamovement.co.uk/cookie-policy for more information.


1.1 We are the owner or the licensee of all intellectual property rights in our Platform, and in the material we publish on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Redistribution or republication of any part of this Platform is prohibited, without our written consent.

1.2 Nothing in these terms grants you any legal rights in the Platform other than as necessary to enable you to access the Platform. You agree not to adjust, to try to circumvent or delete any notices contained on the Platform (including any intellectual property notices.


1.1 Whenever you make use of a feature that allows you to upload content to our Platform, or to contact other users of our Platform, you must use our site only for lawful purposes. You may not use our Platform:

1 in any way that breaches any applicable local, national or international law or regulation.

2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

3 for the purpose of harming or attempting to harm minors in any way.

4 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

5 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

1.2 You also agree to access without authority, interfere with, damage or disrupt:

1 any part of our Platform;

2 any equipment or network on which our Platform is stored;

3 any software used in the provision of our Platform; or

4 any equipment or network or software owned or used by any third party.

1.3 Any content you upload to our Platform will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

1.4 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights, or of their right to privacy.

1.5 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Platform. Furthermore, we cannot promise that the Platform will be fit or suitable for any purpose. Any reliance that you may place on the information on the Platform is at your own risk.


1.1 We shall not be responsible to you for any communication sent by email which is either received late or not received at all. This includes but is not limited to job acceptance emails, job cancellation emails, job change emails, general business emails.

1.2 Given the nature of our role in the relationship between Supplier and Customer (as further described at Clause 13 below), we accept no liability in connection with a breach of these terms of use by any Supplier or Customer. In accordance with Clause 13, the transactions made between Suppliers and Customers using the Platform are made at their own respective risk and responsibility.

1.3 To the extent permitted by law we hereby expressly exclude:

loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of use or corruption of software, data or information;
business interruption;
loss of goodwill;
wasted management or office time; and
any indirect or consequential loss or damage.

1.4 Our liability to you shall be limited as follows:

1 If you are a Customer, our liability in respect of any job listing shall be limited to a the listing fee paid or payable by you to Book A Movement for the purpose of listing a vehicle movement on the Platform; and

2 If you are a Supplier, our liability in respect of any job accepted from the Platform shall be limited to the Acceptance Fee paid or payable by you, together with the value of any undisputed invoices raised in respect of any Book A Movement managed payments”.

1.5 The exclusions and limitations under clauses 9.2, 9.3 and 9.4 do not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

1.6 You agree to indemnify us against all liabilities, losses, expenses, costs or other damage suffered or incurred by us (including in respect of any third-party claims against us) as a consequence of your breach of these terms.


1.1 We do not monitor or review the content of other party’s websites which are linked to or from this Platform. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material.

1.2 Please be aware that we are not responsible for the privacy practices, or content, of these websites. We encourage our users to be aware when they leave our website and to read the privacy statements of these websites.

Section 2: Terms Applicable to Account Holders

Where you open a Customer or a Supplier account, the terms of this section form the basis of the agreement that you enter into with us and Suppliers (where you hold a platform account as a Customer) or with us and Customers (where you hold a platform account as a Supplier).


1.1 Only those in a position to form legally binding contracts under English law may register for an account. Registration is not open to individuals. If you are an individual registering an account on behalf of a business, you represent that you have the authority to bind the business to these terms.

1.2 Responsibility for the security of any passwords issued rests with you and you are responsible for all actions taken with your user name and password. You must not disclose your username or password to any third party.

12. JOBS

1.1 Book A Movement do not guarantee access to set volumes of job listings per month, nor access for Suppliers to all Customer networks but will endeavour to facilitate access where reasonably possible. Each Supplier acknowledges however that access to a Customer network is subject to the Supplier accepting and adhering to the Customer’s service level agreement (SLA).

1.2 All contact information will be emailed once a job is successfully accepted. Once the vehicle has arrived at the arranged destination the Supplier shall indicate that the job is complete on its account to inform the Customer of the delivery.


1.1 The purpose of our Platform is to facilitate the movement of vehicles between locations to meet the needs of individuals and organisations within the motor trade and logistics industries, by providing a platform in the marketplace where they can be introduced and communicate. Customers can contract with Suppliers to conclude transactions which have been facilitated via the Platform. Unless otherwise agreed by us in writing, for example, as part of Book A Movement carrying out its responsibilities as part of Book A Movement Manged Service process, we are in no way involved in such transactions.

1.2 We hold no control over the quality, safety, or legal aspects of the transactions that are made through the Platform nor do we hold any liability on the transport of any vehicle. It is the responsibility of both the Customers and Suppliers to negotiate the terms of the transaction. We acknowledge that, where a Supplier and Customer agree separate terms for any vehicle movement (whether by movement contract, service levels or otherwise), in the event of any conflict or ambiguity between such separate terms and these terms of use, to the extent such separate terms do not relate to the provision of the Platform and related services by us, and as between such Customer and Supplier only, such separate terms shall take precedence.

1.3 We are not obliged to assist in any disputes between any Suppliers and Customers. We may, however, at our sole discretion take action (including for breach of contract) against any Customer or Supplier that fails to comply with these terms.


1.1 A Supplier registering for a logistics account agrees and undertakes that:

1 it enters into these terms in the course of its business, ensuring its full capacity to meet and carry out its obligations under these terms.

2 it understands and agrees to its responsibilities under the applicable laws concerning the protection of personal information, including the Data Protection Act 2018, the General Data Protection Regulations ((EU) 2016/679) (GDPR), the Privacy and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC), the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended, and any amendments or updates to the same (the “Data Protection Laws”).

3 all information and documents provided as part of its registration as a Supplier with Book A Movement are complete and accurate and it will inform Book A Movement Limited of any changes to such information in writing immediately;

4 it shall ensure that there is a valid and up-to date billing information up to date in their account settings on the Platform at all times.

5 all information it provides in connection with listings on the Platform, including any quote or counter offer, is complete and fully accurate.

6 it shall perform any jobs secured via the Platform in accordance with the request and any additional reasonable requirements communicated to it in writing or phone by the Customer and/or Book A Movement.

7 in the absence of anything agreed to the contrary pursuant to clause 13.2 above, it shall accept the risk in (and assume the liability for) the vehicle from the point that a proof of collection document is signed by the Customer (or the party from whom the vehicle is being moved, if not the Customer) until the point that the proof of delivery document is signed by the Customer (or recipient of the vehicle, if not the Customer).

8 it shall not rely on any automated emails sent, including but not limited to, job acceptance, job completion, job cancellation emails, but shall use them in conjunction with information in its account.

9 it shall read thoroughly and strictly follow any requests or procedural actions noted in the delivery notes section for each job. Failure to do so may result in the delay or non-payment of invoices.

10 it shall read and accept all relevant Customer service level agreements and comply with those service levels.

11 it shall not subcontract any job in whole or part, or re-list any job on any third party websites or logistics system unless agreed in writing with the Customer posting the job and/or Book A Movement.

12 it shall carry out each job in accordance with all applicable laws and regulations, including health and safety legislation and compliance with HSE (Health and Safety Executive) and DVSA (Driver & Vehicle Standards Agency) guidance.

13 it shall comply with all rules, regulations and statutes in relation to goods vehicle operators licensing and tachographs where applicable.

14 it shall display trade plates on all vehicles.

15 it shall not, nor shall any personnel, smoke in or near to any Customer vehicles.

16 it shall employ personnel who are suitably qualified and experienced to perform the tasks assigned to them and in sufficient number to ensure that its obligations under these terms are fulfilled.

17 it has in place all necessary licences for the operation of its business and provision of the job and shall provide evidence of such licences to the Customer and/or Book A Movement immediately upon request.

18 it has in place and shall maintain such insurances with reputable insurers against those risks and to the extent that is usual for a transport supplier of its size and sufficient to cover the liabilities accepted under these terms. The Supplier shall post to its account on the Platform evidence of such insurances and ensure that these are updated upon each renewal and change to the insurance policies so that at all times Book A Movement holds an up to date copy of such insurances.

19 it shall perform each job with reasonable skill and care in accordance with the commercial practices and to the standard expected of a competent and experienced provider of such services.

20 it shall pick up and deliver vehicles on the dates/times specified on the job listing.

21 it shall not less than 24 hours before each scheduled vehicle pick up speak with a representative of the Customer with sufficient authority to organise the collection of the vehicle, and obtain confirmation that the vehicle will be ready for collection at the scheduled pick up time.

22 it shall ensure that it has adequate processes in place for secure vehicle storage and trade plate storage to prevent theft or damage when the vehicle is left unattended at any point.

23 it shall, for every job, ensure a proof of collection and proof of delivery is issued, signed by relevant personnel and uploaded to each job, using electronic methods (and it shall ensure that the signature matches the name of the corresponding individual on any such documentation).

24 it shall not (and shall procure that its personnel shall not) use any vehicles for personal use or for driving to other vehicle collections. Mileage will be checked against the job listing mileage, and any excessive additional mileage may result in invoices not being paid.

25 it shall notify the Customer and Book A Movement of any accident, damage or breach of provision relating to any job being carried out, immediately upon becoming aware of it. Such notification shall include all the relevant information to enable Book A Movement and the Customer to investigate the matter fully.

26 it shall inform Book A Movement if, when undertaking a job, it receives any penalty charge notice, including but not limited to parking fines, congestion charges, tolls or bus lane infringements.

27 it shall, where applicable, pay any fine within the statutory time period to avoid penalty escalation or legal action.

28 it shall use its best endeavours to support and assist Book A Movement in any claim it brings against the Customer in connection with a job, including providing all requested information and documents.

29 it shall send invoices to the correct Customer (for non “Book A Movement managed” jobs) and within a timely manner, including BAM job listing IDs and vehicle registrations.

30 in respect of any “Book A Movement Managed” jobs, it will claim any refunds in writing by writing to [email protected] within 28 calendar days of the job listing date. These will be shown as a credit on the Supplier’s next invoice and shall not be refunded on an individual direct basis.

31 it will make Book A Movement aware of any additional charges that are incurred on a “Book A Movement Managed” job, and the Customer aware of any additional costs that are incurred on all other moves, outside of the costs agreed on the accepted listing. Any costs not advised prior to delivery will NOT be authorised. For non “Book A Movement Manged” jobs, it will invoice the Customer directly for any additional charges.

32 it shall make Book A Movement aware of any change in its VAT status, i.e. becoming VAT registered, immediately as this is required for invoicing purposes.

33 it shall not withhold vehicle deliveries for ANY reason. Failure to deliver vehicles or to 'maintain guardianship' of them due to disputes either with Book A Movement or Customers may result in a Supplier’s Book A Movement account being suspended or terminated.

34 it shall not allow anyone other than its employees or personnel to access or transport any Customer vehicle in its possession or under its control; and

35 it shall not permit any employees or related personnel to be abusive either verbally or physically to any third party, including any Book A Movement employee or employees of any Customers. Any instances of doing so may result in the Supplier’s Book A Movement account being suspended or terminated.

1.2 In respect of any jobs which we determine to be “Book A Movement Managed” jobs, the Supplier shall comply with these terms of use in respect of Book A Movement in the same manner as if Book A Movement is the Customer.

1.3 The Supplier shall indemnify on demand and hold harmless Book A Movement from and against all third-party demands, fines, penalties or charges (including interest) arising out of or in connection with the performance of any vehicle movements or other services arrangements entered into between the Supplier and the Customer.


1.1 A Customer registering for a dealership account agrees and undertakes to both Book A Movement and any Supplier that:

1 all information and documents provided as part of its registration as a Customer with Book A Movement is complete and accurate and it will inform Book A Movement of any changes to such information by updating its account settings on the Platform;

2 it has full capacity to meet and carry out its obligations under these terms.

3 it understands and agrees to its responsibilities under the Data Protection Laws.

4 all information it provides when listing and in connection with the job, including within any change or amend requests, is complete and accurate.

5 it shall not duplicate jobs or list jobs for quote purposes only and then cancel.

6 it will endeavour to make the Supplier aware immediately of any cancellation/change requests for an accepted job, either by phone, email, or using the communication facilities on the Platform.

7 it shall pay Book A Movement, for “Book A Movement Manged” jobs, and the Supplier directly, for all other moves, the price of the job in full if a job is cancelled less than 24 hours prior to the earliest collection date and time specified on the job listing, or otherwise if a job is not ready by the earliest collection date and time specified on the job listing.

8 it shall ensure that each vehicle is ready to collect on the date and at the time specified on the job listing.

9 it is not aware of any issues which may affect the ability of a Supplier transporting any vehicle in the manner requested.

10 where it requests that a vehicle is to be driven to a specified delivery location (“driven plate move”), each vehicle is fully roadworthy.

11 it shall sign a proof of collection/delivery form provided by the Supplier upon collection/delivery of each vehicle.

12 within 1 (one) business day of delivery, it shall report any issues with the job.

13 where applicable, it shall comply with the terms of access and cancellation as set out in these terms.

14 it will regularly check its account activity by logging into its Book A Movement account.

15 it shall pay Book A Movement, for “Book A Movement Manged” jobs, and the Supplier directly, for all other moves, for jobs properly performed and completed (or aborted).

16 it shall deal directly with the Supplier in relation to any damage, accidents and, in relation to non “Book A Movement Managed”, invoicing queries, ensuring Book A Movement are kept aware and up-to-date with any relevant information for insurance purposes.

17 it shall use its best endeavours to support and assist Book A Movement in any claim it brings against the Supplier in connection with a job, including providing all requested information and documents.

18 it shall keep it’s service level agreements up to date and available to Suppliers reasonably in advance of a job listing.

19 it understands and accepts that Book A Movement is not liable for any issues arising during collection, transit or delivery, including damage to vehicles or cost of repair for any damage caused (see ‘Our Role’ section); and

20 it shall not permit any employees or related personnel to be abusive either verbally or physically to any third party, including Book A Movement employee or employees of any Suppliers. Any instances of doing so may result in your Book A Movement account being suspended or terminated.


1.1 Each Supplier is charged an accepting BAM fee for each completed or aborted job secured via the Platform. Each Customer is charged a pre agreed listing BAM fee dependent on their usage of the Platform. Information on the scale of these charges is made available by Book A Movement during onboarding and at the time of each transaction shown on the job listing and may be amended at our absolute discretion. Invoices detailing these charges will be sent via email on a weekly basis and payment shall be made by direct debit by the due date specified on such invoices, unless agreed in advance in writing by Book A Movement.

1.2 All fees are subject to VAT at the prevailing rate.

1.3 In respect of any listing that is a “Book A Movement Managed” job, we shall make payment to the Supplier for jobs that are properly performed and completed (including uploading collection and delivery proofs to the Platform) on the next payment run taking place after 30 days has passed following receipt of an invoice from the Supplier. Such payment runs take place on the 15th or 30th of the month. The Customer agrees to make payment to Book A Movement in respect of any listing that is a “Book A Movement Managed” job”, such payment to be made within 14 days of a corresponding invoice. In respect of all other listings which are not “Book A Movement Limited managed payments”, the Customer shall make payment to the Supplier for jobs that are properly performed and completed in accordance with payment terms which the must show on the SLA section of the portal and on acceptance of the job are agreed between the Customer and Supplier.

1.4 We reserve the right to change the payment details at our absolute discretion.


1.1 Accounts. A Supplier can end their account with Book A Movement by providing written notice at least 30 days in advance. If there are any ongoing jobs when the termination notice is given, the termination will only become effective once all of the Supplier's current jobs are finished. After notifying Book A Movement of their account termination, the Supplier cannot take on any new jobs.

1.2 Transactions. Once a Customer accepts a quote from a Supplier, an agreement is formed between both parties, which includes the responsibilities outlined in these terms, unless they have agreed otherwise. Neither the Customer nor the Supplier can cancel, delay, withdraw, or terminate the job without written agreement from both parties. Once a job is accepted through the Platform, we do not accept responsibility for it.

1.3 If a job is terminated after a quote has been accepted, or if the Customer cancels the job less than 24 hours before the earliest collection date and time specified on the job listing, or if the job is not ready by the specified earliest collection date and time, the Customer will still be charged the full price of the job.

1.4 If a Supplier cancels or aborts a job less than 24 hours before the earliest collection date and time specified on the job listing, after the quote has been accepted, the Supplier is responsible for any losses incurred by the Customer. These losses are limited to the value of the Supplier’s cancelled or aborted job listing and may include costs associated with finding an alternative supplier to complete the move. In such cases, Book A Movement reserves the right, at its sole discretion, to remove the Supplier from one or more Customer networks on the Platform.


1.1 While you hold an active registered account with us, you may come across or be exposed to information regarding our business, operations, customers, clients, or suppliers. You agree that all such information is confidential and belongs solely to us. You are prohibited from disclosing any of this information to third parties. Furthermore, you agree to only use our confidential information for the purpose of fulfilling your obligations and exercising your rights in connection with your account.


1.1 The Customer is required to upload to our Platform certain personal data relating to the Customer’s personnel and/or the vehicle recipient (“Data Subject”) in respect of a job listing. It is acknowledged and agreed that the Customer is the “Controller” of the personal data and Book A Movement Limited is the Customer’s “Processor” (as those terms are defined by the Data Protection Laws). The Data Processing Terms at - https://bookamovement.co.uk/docs/dataprotection.pdf shall apply in respect of Book A Movements processing of the personal data.

1.2 The processing of personal data to be undertaken by Book a Movement (as referred to in clause 19.1) shall be as set out in the sub-clauses below:

1 SCOPE AND PURPOSE OF PROCESSING: the processing of personal data belonging to the Customer’s personnel and/or the vehicle recipient, which is uploaded by the Customer to our Platform in connection with a job listing.

2 NATURE OF PROCESSING: means collection of the data; transfer of limited personal data (i.e. postcode for delivery and vehicle registration number) to Suppliers for the purposes of them making a bid; transfer of the full personal data (i.e. the name, email address, full address for delivery and vehicle registration number) to the winning Supplier for the purpose of the winning Supplier carrying out the delivery; storage; and erasure or destruction of the personal data in accordance with the Data Processing Terms.

3 DURATION OF THE PROCESSING: shall be as set out in the Data Processing Terms.

4 TYPES OF PERSONAL DATA: means the name, email address, postcode, full address for delivery and vehicle registration number; and

5 CATEGORIES OF DATA SUBJECT: means the Customer’s personnel and/or the recipient of the vehicle (who may or may not be a consumer).

6 PROOF OF COLLECTION / PROOF OF DELIVERY: All documents uploaded to Book a Movement representing proof of collection and/or proof of delivery will be removed from the system within 12 month.

7 CUSTOMER DATA RELATED TO COLLECTION/DELIVERY: All customer data held in relation to the collection or delivery of a vehicle will be removed within 6 months.

1.3 The Customer shall be responsible for ensuring that it fully complies with is obligations as Controller under the Data Protection Laws. Without limitation, this means that the Customer will ensure that it provides all necessary privacy information to the Data Subjects and has a proper legal basis to enable the lawful transfer of the personal data to Book A Movement, and the lawful processing of the personal data by Book A Movement, for the duration and purposes of these terms.

1.4 In respect of each job listing, Book A Movement shall make available to the Suppliers the postcode for delivery and the vehicle details, for the purpose of the Suppliers assessing a job. In respect of such personal data, the Customer acknowledges and agrees that the Suppliers shall act as Book A Movement’s sub-processors. Without prejudice to the generality of clause 14.1.2 above, each of the Suppliers shall, in relation to its processing of such personal data:

1 process that personal data only for the purpose of considering and assessing prior to accepting in respect of a job listing, unless the Supplier is required to process such personal data otherwise by Applicable Laws. Where the Supplier is relying on Applicable Laws as the basis for processing personal data, the Supplier shall promptly notify Book A Movement of this before performing the processing required by the Applicable Laws unless those Applicable Laws prohibit the Supplier from so notifying Book A Movement. “Applicable Laws” means (for so long as and to the extent that they apply to the Supplier) the laws of the European Union, the laws of any member state of the European Union and/or Domestic UK Law; and “Domestic UK Law” means the Data Protection Laws and any other law that applies in the UK.

2 ensure that it has in place appropriate technical and organisational measures to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures.

3 ensure that all its personnel (including, without limitation, employees and sub-contractors) who have access to and/or process the personal data are legally obliged to keep the personal data confidential.

4 not transfer any of the personal data outside of the European Economic Area unless the prior written consent of Book A Movement has been obtained and the following conditions are fulfilled:

1 the Supplier or Book A Movement has provided appropriate safeguards in relation to the transfer;

2 the Data Subject has enforceable rights and effective legal remedies.

3 the Supplier complies with its obligations under the Data Protection Laws by providing an adequate level of protection to any personal data that is transferred; and

4 the Supplier complies with any other reasonable requests by Book A Movement in respect of the transfer;

5 assist Book A Movement or the Customer in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Laws with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators.

6 notify Book A Movement without undue delay, and in any case within 48 hours, on becoming aware of any personal data breach or other security incident affecting or relating to the personal data.

7 promptly delete all copies that they have made of the personal data on being notified that they have been unsuccessful in the relevant bid, or at the written direction of Book A Movement at any other time, unless required by Applicable Law to store the personal data; and

8 maintain complete and accurate records and information to demonstrate its compliance with this clause 19.4 and relevant provisions of the Data Protection Laws and allow for audits by Book A Movement or Book A Movement’s designated auditor in respect of the same.

1.5 Where the Customer contracts with the Supplier in respect of a delivery (facilitated via our Platform), the Customer agrees that Book A Movement can transfer the full personal data (i.e. name, email address, full address for delivery and vehicle registration number) to the Supplier. It is the responsibility of the Customer and the Supplier to ensure that they enter into appropriate data processing clauses to cover the processing of this personal data by the Supplier on the Customer’s behalf (where the Customer is the Controller and the Supplier is the Processor). Book A Movement accepts no responsibility for the processing of this personal data by the winning Supplier once the personal data has been transferred from Book A Movement to the Supplier in accordance with this clause.


1.1 We reserve the right to reject, terminate or suspend your account, or otherwise restrict your access to our Platform at any time for any reason and without notice to you.

1.2 If your account is rejected, terminated or suspended, or otherwise restricted you may appeal our decision by submitting a written statement stating the reasons why your account should be approved or reinstated. Your appeal may be reviewed at our discretion and any determination as to your reinstatement will be at our sole discretion. We are not obligated to give you any reasoning as to our decision, which shall be final.


1.1 These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law and subject to the exclusive jurisdiction of the English courts.


1.1 If any provision or part-provision of these terms is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these terms.

1.2 These terms (and any document referred to by them) constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

1.3 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these terms.

1.4 These terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.